Raif London - Terms & Conditions

Welcome to Raif London. By using our website (www.raiflondon.co.uk) and placing an order, you agree to the following terms and conditions. Please read them carefully before placing your order.

1. General Information

Raif London is an online retailer offering fashion products, accessories, and related items.
Our registered address and company information can be provided upon request.
For any queries, please contact us at info@raiflondon.co.uk.

2. Ordering Process

2.1 Placing an Order

Once you place an order on our website, you will receive an Order Confirmation Email. This confirms we have received your order, but it does not guarantee acceptance. Acceptance is confirmed once your order is dispatched.

2.2 Order Amendments

Orders are processed quickly, so we may not always be able to make changes once they are placed. If you need to make changes, please contact us immediately at info@raiflondon.co.uk and we will do our best to assist.

3. Payment

We accept most major credit and debit cards, as well as other payment methods shown at checkout.
All transactions are processed securely. Your payment details are not stored by us.
Prices are shown in GBP (£) and include VAT where applicable.

4. Delivery

Delivery timescales are estimates and may be affected by factors outside our control (e.g., postal delays, customs processing).
Full details of our delivery options are available on our Delivery Policy page.
International customers are responsible for any customs duties or taxes applied by their country.

5. Returns & Refunds

You have 14 days from the date of receiving your order to request a return.
Returned items must be unworn, unwashed, and in their original condition with all tags attached.
Some items, including pierced jewellery and cosmetics, are non-returnable for hygiene reasons.
Full details of our return process are available on our Returns Policy page.

6. Product Descriptions & Colours

We make every effort to ensure product descriptions, images, and colours are accurate. However, colours may vary slightly due to screen settings, and measurements are approximate. Raif London reserves the right to amend descriptions and pricing at any time without prior notice.

7. Promotions & Discount Codes

Discount codes must be applied at checkout and cannot be applied retrospectively.
Promotions and offers may be subject to specific terms, which will be explained during the promotion period.
Promotions cannot be combined unless explicitly stated.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Raif London and is protected by copyright and intellectual property laws. You may not copy, reproduce, or use any content without written permission.

9. Liability

Raif London shall not be liable for any indirect losses that result from the use of this website or the purchase of products. Our liability is limited to the value of the order placed.

10. Privacy & Data Protection

We are committed to protecting your privacy and data.
Please refer to our Privacy Policy for full details on how we collect, use, and protect your information.

11. Changes to Terms

Raif London reserves the right to amend these Terms & Conditions at any time. The latest version will always be available on our website.

12. Contact Us

If you have any questions or require further information, please contact us at:
📧 info@raiflondon.co.uk
🌐 www.raiflondon.co.uk