Privacy Policy
Your privacy is important to us at Raif London. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
We collect the following types of information:
- Personal Information (e.g., name, address, email, phone number, payment details)
- Order History and Purchase Details
- Website Usage Data (e.g., IP address, device type, pages visited)
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations, delivery updates, and customer service communications
- Improve our website and customer experience
- Send marketing emails (if you have opted in)
3. Sharing Your Data
We only share your data with third parties where necessary, including:
- Payment processors to complete your order
- Couriers to deliver your order
- IT service providers who help manage our website
We will never sell your data to third parties.
4. Data Retention
We keep your data only for as long as necessary to fulfil your order and comply with legal obligations.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (where applicable)
- Opt out of marketing communications at any time
6. Cookies
Our website uses cookies to enhance your browsing experience. For more information, please see our Cookie Policy.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 info@raiflondon.co.uk
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.